Last Updated: 14/01/2024
Thank you for choosing www.astromantr.co.in for your astrological consultations, online puja bookings, and gemstone purchases. We strive to provide you with excellent services and products. Please read our Refund and Return Policy carefully.
Consultations and Online Puja
Refund Policy
Consultations: Due to the personalized nature of our astrological consultations and online pujas, we do not offer refunds. Acharya Rajiv Ji Maharaj invests time and expertise in providing you with valuable insights and guidance. If you have any concerns about the consultation or online puja, please contact us, and we will make every effort to address them.
Online Pujas: As online pujas are scheduled and conducted specifically for each individual, refunds are not available once the puja has been initiated.
Gemstone Purchases
Refund Policy
We understand that gemstone purchases may sometimes require consideration. Therefore, we offer a refund policy for gemstone purchases under the following conditions:
- Defective or Damaged Items:
- If you receive a defective or damaged gemstone, please contact us within [number of days] days of receiving the item.
- Provide clear photographs of the defective or damaged gemstone.
- We will assess the issue and, if validated, offer a replacement or a refund.
- Incorrect Item Received:
- In the rare event that you receive the wrong gemstone, please contact us immediately.
- Return the incorrect item in its original condition.
- We will provide a replacement or issue a refund once we verify the error.
- Change of Mind:
- Unfortunately, we do not offer refunds for gemstone purchases due to a change of mind.
- We encourage you to make informed decisions and contact us with any questions before making a purchase.
How to Request a Refund
To request a refund for defective or damaged gemstones, please follow these steps:
- Contact us at the provided email address (panditji501@gmail.com) within [number of days] days of receiving the item.
- Include clear photographs of the defective or damaged gemstone.
- Our team will review your request and respond with instructions on how to proceed.
Contact Us
If you have any questions or concerns regarding our Refund and Return Policy, please contact us at:
- Phone: 8770566692
- Email: panditji501@gmail.com
We appreciate your understanding and cooperation.
Thank you for choosing www.astromantr.co.in.
